Your Personalized Health Support Program

Q: Is this program fully covered by my benefits?

Most plans cover the program, but a co-pay may apply. You’ll receive exact details about any out-of-pocket costs during eligibility verification.

Q: Will I be charged without knowing?

No. You must actively enroll and complete a mandatory onboarding call before starting.

Q: Do I have to renew my participation?

If you stay active, your participation continues automatically. You will receive an engagement progress email instead of a standard renewal reminder.

Q: How do I track my progress?

Use the 360Care app to track health data, sync devices, and attend virtual coaching sessions.

360Care is a comprehensive health support program designed to help individuals manage chronic conditions like diabetes, hypertension, and weight management through expert coaching, digital tools, and personalized guidance. The program provides:

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Who Is 360Care For?

Individuals Managing Chronic Conditions

Get tailored support for diabetes, hypertension, or weight loss.

Those Who Want Real-Time Health Tracking

Sync your data with the 360Care app to monitor progress.

Busy Individuals Looking for Convenient Health Support

Access expert coaching from anywhere, anytime.

How 360Care Works for Medavie Members

Step 1:

Enrollment & Coverage Check
- Enter your details to check eligibility and understand any applicable co-pays.
- Receive a confirmation email and SMS with program details.

Step 2:

Onboarding Call with a Health Coach (Recorded for Compliance)
- Speak with a certified coach for a 15-minute consultation.
- Learn how to maximize your program benefits and set your health goals.

Step 3:

Get Started in the 360Care App
- Schedule your first coaching session and track your health journey.
- Sync your wearable devices and monitor progress in real-time.

Step 4:

Stay Engaged & Unlock Equipment Benefits
- After 3 months of active participation, eligible members receive a health monitoring device (if applicable).
- Maintain progress with ongoing coaching and personalized insights.

Your Health Coach is Here to Support You Every Step of the Way!

What’s Inside the 360Care App?

Live Coaching Calls

Speak with a certified health professional from anywhere.

Real-Time Health Tracking

Monitor blood pressure, weight, and more.

Appointment Scheduling

Book coaching sessions seamlessly.

Device Syncing

Connect with Apple Health, Google Fit, & Fitbit.

What Members Are Saying

Sarah 360Care Member

"Before 360Care, I struggled to manage my diabetes. Now, my A1C has improved, and I feel in control of my health!"

Mark 360Care Member

"The 360Care program helped me get my blood pressure under control without the hassle of clinic visits."

Frequently Asked Questions (FAQs)

Is this program fully covered by my benefits?

Most plans cover the program, but a co-pay may apply. You’ll receive exact details about any out-of-pocket costs during eligibility verification.

Will I be charged without knowing?

No. You must actively enroll and complete a mandatory onboarding call before starting.

When do I get my free health device?

You will have a consultation with a health coach to choose the most appropriate device before it is shipped. Devices will not ship until after the user completes their on-boarding call with a health coach.

Do I have to renew my participation?

If you stay active, your participation continues automatically. You will receive an engagement progress email instead of a standard renewal reminder.

How do I track my progress?

Use the 360Care app to track health data, sync devices, and attend virtual coaching sessions.

Coverage varies by plan. A co-pay may apply. Need help? Call our support team or message your Health Coach through the app!